Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.


COVID-19 Vaccine Update

Watertown Regional Medical Center is currently in Phase 1A of the COVID-19 vaccine distribution. This means we are vaccinating healthcare workers and long-term care employees and residents. For more information about the phased approach to distributing the COVID-19 vaccine and for answers to frequently asked questions about the COVID-19 vaccine, Click here to learn more.

Updated Visitor Restrictions

  • Visitors are required to wear a mask at all times, including while in the patient's room
  • Generally, patients in the hospital may have 2 adult visitors
  • By entering our healing environment as a visitor or support person, you are attesting that you do not have COVID-19 and are not experiencing any of the symptoms below:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  • Visitors are to enter and exit the building through the main entrance or ED entrance

Thank you for helping us fulfill our mission of 'Making our Communities Healthier'.

Testing - Frequently Asked Questions

What are my current testing options?

  • Drive-up testing. If you wish to use our convenient drive-up service, please call your primary care provider or the public health department where you live to get an order. The doctor/public health will send us the order and we will contact you to schedule a time for the test. 
  • Urgent Care. We offer convenient Urgent Care services to aid our communities. If you have symptoms of COVID-19, our Urgent Care is here to help!
  • Emergency Care. Our 24/7 Emergency Department is staffed with experts to care for our community. This includes care for COVID-19 and COVID-19 like symptoms.
  • Primary Care. If you have questions about COVID-19 symptoms or whether or not you should be tested, contact your Primary Care provider. If you don’t have a provider, you can find one by calling 920.262.4298 or visiting

Do you do antibody testing?
No, not at this time. This may change in the future.

Where do I find the results of my test?
Contact the provider that ordered the test. This could be Watertown Public Health, your prmiary care or specialty provider, Urgent Care or the Emergency Department.

Community Testing Information

If you're looking for community-wide testing, including asymptomatic testing, there are testing sites open throughout Wisconsin. Go to the Wisconsin Department of Health Services website for more information or to find a site near you.

Each site may have different requirements. Some sites may ask you to stay in your car. Other sites will screen you before you come indoors. Many sites will require an appointment before you arrive in order to ensure they’ve collected your contact and insurance information. Click here for a multi-county community testing flyer.

Dodge County

Jefferson County

Appointments, Procedures and Surgeries

We are open for all appointments, procedures and surgeries. If you need to schedule an appointment, please call 920.262.4298 or reach out to your primary care provider. If you don't have a primary care provider, please visit our "Find a Provider" page to find one that will work for your needs.

Telehealth Visits

Patients can request a telehealth visit by calling their provider’s office, just as they would for an in-person visit. Your provider will determine if a telehealth visit is appropriate based on your health condition and type of appointment .

If deemed clinically appropriate, you will be given an appointment time and instructions for the best way to connect given the available platforms. Then, instead of coming to the office, you will be asked to call back at the scheduled time and be “checked in” by a nurse or office manager, and then transferred to the provider.

Available platforms include:

  • Telephonic - a patient phone call with a provider
  • Televideo - a virtual, face-to-face visit with a provider using a video conferencing service. These visits may not be available in all cases and will be evaluated based on a patient’s specific needs

Visit the CDC website for helpful tools, including:

What to do if you are sick

It is important to help protect the other people in your home and community if you are sick with COVID-19 or think you might have it.

Follow the steps below:

  • Stay home except to get medical care
  • Seperate yourself from others in your home
  • Call ahead before visiting your doctor
  • Wear a facemask
  • Cover your coughs and sneezes with elbow or tissue
  • Wash your hands often
  • Avoid sharing personal household items
  • Clean all high-touch surfaces everyday
  • Monitor your symptoms


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