Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

UPDATED VISITOR RESTRICTIONS

In response to COVID-19, our facility has implemented a no visitor protocol effective immediately. Thank you for your patience and understanding as we continue to protect our patients and keep our community healthy.

SCREENING GUIDELINES & LIMITED ENTRY POINTS

Until otherwise notified, everyone entering our hospital and attached facilities should come through the Main Entrance, Emergency Entrance or Medical Office Building (MOB) West. All other entry points will be closed until further notice.

Anyone entering any of our facilities will be screened for respiratory symptoms and recent travel history, based on current CDC guidelines. These increased safety measures do NOT mean that you cannot access the hospital or your providers. Please seek medical care as needed. If you are concerned that you may be experiencing COVID-19 symptoms, call your provider for guidance before visiting his or her office.

Open Door Hours:

  • Main Entrance (5:30 am — 8:00 pm)
  • Emergency Department (24 hours)
  • Medical Office Building (MOB) West (6:00 am — 6:00 pm)

ELECTIVE SURGERIES

In response to COVID-19 we are continuing to reschedule elective and non-urgent surgeries for cases deemed clinically appropriate through May 11. This will help ensure we have the people and resources necessary to meet the needs of our patients in the coming weeks.

Patients whose appointments are affected are being notified and procedures will be rescheduled as soon as feasible. We are continuing to schedule new cases beyond May 26. If you have any questions about the status of your surgery or procedure, please reach out to the clinic and they will answer any questions you may have.

NON-ESSENTIAL PROCEDURES & APPOINTMENTS

Decisions about non-essential procedures and appointments will be made on a case by case basis. Currently scheduled appointments may be rescheduled or transitioned to a telehealth visit. Your provider and their staff will be in contact with you if you currently have an appointment scheduled. If you have need tgo schedule an appointment or have questions, please contact your provider or clinic.

TELEHEALTH VISITS

Patients can request a telehealth visit by calling their provider’s office, just as they would for an in-person visit and currently scheduled appointments may be transitioned to a telehealth visit in lieu of being rescheduled. Your provider will determine if a telehealth visit is appropriate based on your health condition and type of appointment .

If deemed clinically appropriate, you will be given an appointment time and instructions for the best way to connect given the available platforms. Then, instead of coming to the office, you will be asked to call back at the scheduled time and be “checked in” by a nurse or office manager, and then transferred to the provider.

Available platforms include:

  • Telephonic - a patient phone call with a provider
  • Televideo - a virtual, face-to-face visit with a provider using a video conferencing service. These visits may not be available in all cases and will be evaluated based on a patient’s specific needs

HOW TO PROTECT YOURSELF

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not available, use a hand sanitizer that is at least 60% alcohol. Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick and stay home if you are sick, except to get medical care. If you are coughing or sneezing, cover your mouth and nose with a tissue or the inside of your elbow. Avoid large events, large gatherings of over 250 people will be cancelled.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

WHAT TO DO IF YOU ARE SICK

It is important to help protect the other people in your home and community if you are sick with COVID-19 or think you might have it.

Follow the steps below:

  • Stay home except to get medical care
  • Seperate yourself from others in your home
  • Call ahead before visiting your doctor
  • Wear a facemask if you are sick
  • Cover your coughs and sneezes with elbow or tissue
  • Wash your hands often
  • Avoid sharing personal household items
  • Clean all high-touch surfaces everyday
  • Monitor your symptoms

RESOURCES


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