WMRC Among "Most Wired" Hospitals for 12th Year

July 15, 2016

Watertown Regional Medical Center (WRMC) has once again been recognized as one of the nation’s MOST WIRED hospitals according to the results of the 2016 HealthCare’s Most Wired™ Survey, released by the American Hospital Association’s Health Forum and the College of Healthcare Information Management Executives (CHIME). This marks the 12th time for the organization.

According to the survey, hospitals are taking a more aggressive approach in using technology to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their patient care team.  WRMC’s My eHealth portal provides secure access to their health information and online communication with their provider 24 hours a day.  Nearly 7000 patients actively use the patient portal and over 25,000 messages were sent through this technology last year.

With the increased use of technology comes the increased risk of cyber-security attacks.  WRMC is taking strong actions to ensure health data is secure with intrusion detection systems, privacy audit systems and security incident event management to detect patient privacy breaches, monitor for malicious activities and produce real-time analysis of security alerts.

“With the rising number of patient data breaches and cyber-security attacks threatening the healthcare industry, protecting patient health information is a top priority for our hospital,” Jennifer Mueller, Chief Information Officer.  “WRMC is right on target with increased attention to data security. Each year, we’ve introduced new initiatives intended to protect patient information as well as enhance the ability to connect patients with their providers. We are committed to continue to enhance our electronic systems in ways that support care and delivery improvement.

HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2016, is published annually by Health & Hospitals Networks (H&HN). The 2016 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals—more than 34 percent of all hospitals in the U.S.—examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.